Some Walmart staff claim AI-based tech used in stores to prevent shoplifting misidentifies innocuous behavior as theft and often fails to flag actual stealing (Louise Matsakis/Wired)

Louise Matsakis / Wired:
Some Walmart staff claim AI-based tech used in stores to prevent shoplifting misidentifies innocuous behavior as theft and often fails to flag actual stealing  —  The retailer denies there is any widespread issue with the software, but a group expressed frustration—and public health concerns.



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