MaestroQA, whose ML-powered software finds customer service interactions that should be reviewed by a manager, raises $25M Series A led by Base10 Partners (Rebecca Szkutak/Forbes)
Rebecca Szkutak / Forbes : MaestroQA, whose ML-powered software finds customer service interactions that should be reviewed by a manager, raises $25M Series A led by Base10 Partners — Customer service outlets are one of the most direct ways people give companies feedback, yet the channels to do so are increasingly less personal. from Techmeme https://ift.tt/3ux0dPg